https://trainingmag.com/sites/default/files/magazines/2014_11/2014-Industry-Report.pdf Only U.S.-based corporations and educational institutions with 100 or more employees were included in the analysis. Agencies of the state, local, and federal government were not included in the analysis. The data represents a cross-section of industries and company sizes.
http://info.skilljar.com/training-for-lead-generation-customer-onboarding-support Training can be used to successfully engage customers throughout their entire lifecycle – from initial awareness, to onboarding, to continuing support. In this free eBook, we’ll walk through strategies and case studies for using customer training at each stage of your customer lifecycle.
https://www.commlabindia.com/resources/ebook/ways-to-use-videos-for-training-part1.php This eBook takes a close look at videos, a much-talked about trend in training. It will explore innovative ways you can use videos to supercharge aspects of your training such as microlearning initiatives, performance support and mobile learning.
http://info.skilljar.com/customer-training-data-better-business-decisions Download the guide to learn how to answer the following questions: How does training correlate with customer renewals and churn? What impact does training have on expansions? Does training lead to more customer advocates?
The ServiceRocket Guide to Better Agile Course Development http://info.servicerocket.com/guide-to-better-agile-course-development In this guide, we take an agile process called scrum and apply it specifically to help you build better courses that your customers need and in a faster and more predictable way. Using Agile Methodology to Predictably Build Better Customer Training http://learndot.servicerocket.com/better-agile-training In this webinar, you…